Hospitality businesses can now reduce pressure on operations with customer self-service ordering terminal
SIHOT, one of the leading hotel management systems, has unveiled its latest hardware-software solution, a self-ordering terminal designed for fast-moving food and beverage outlets.
SIHOT developed the self-ordering terminal to support busy catering establishments – reducing queues, waiting times and pressure on staff – improving operations with digitalised ordering systems. The self-ordering terminal features an intuitive touch screen display with customised menus, enabling customers to easily place orders and access information about nutritional values and allergens. Payments are fast and secure using credit card or mobile via the integrated payment system.
SIHOT’s self-ordering terminal is fully integrated with SIHOT.POS, benefiting from real time data transfer of customer orders to the kitchen printer, and providing customers with a digital receipt. As part of the self-ordering terminal, hospitality and catering businesses can improve the customer experience with a fully integrated card terminal and barcode scanner.
Carsten Wernet, Chief Executive of SIHOT said, “With increasing expectations from customers and greater pressures on businesses, there’s a need to improve processes to fulfil customer orders. Our self-ordering terminal gives F&B outlet customers more autonomy to process their own orders, while teams and processes are efficient to enhance customer experiences and reduce wastage across the business. The integration with our existing systems provides business leaders with full commercial transparency to improve business processes and maximise revenue potential.”
SIHOT’s self-ordering terminal will be unveiled at Südback, Stuttgart from the 26th – 29th October 2024 in Hall 5, Stand D68. For more informations contact SIHOT or visit www.sihot.com
Der neue Self Order Terminal von SIHOT wird erstmals auf der Südback – die Trend- und Fachmesse für Bäckerei und Konditorei vom 26. – 29.10.2024 in Stuttgart – in der Halle 5 am Stand D68 vorgestellt.
About SIHOT:
SIHOT (www.sihot.com) is one of the leading, privately-held modular hotel management software systems designed for leisure resorts, hotel chains, mice hotels, camping and hostels. The SIHOT hotel management platform built for hoteliers covers all operational processes with full customisation, offering a highly qualitative and complete property management solution. Established in 1986, SIHOT Group – including hardware solutions provider Addipos – employs around 250 people at 11 global locations with SIHOT used in around 3,500 top hotels worldwide. Among SIHOT’s global customers include Accor, Best Western Hotels & Resorts, Motel One, FTI Group, Wyndham Hotels & Resorts and Meininger Hotels.