GUBSE AG – LOCATION, SCHIFFWEILER, SAARLAND, GERMANY
We’ve been developing our product suite SIHOT since 1986 and our hotel management software runs in more than 3.500 hotels worldwide. Our offices with a total of 200 employees are located near Berlin, in Valencia, Lisbon, Cardiff, Sao Paulo and Australia’s Gold Coast.
Become part of an international corporation and look forward to new challenges! At our head office in Schiffweiler, Germany, we are hiring qualified and motivated F&B or hospitality industry professionals to join our POS team.
YOUR TASKS
Installation and Training
- Look after national and international clients using SIHOT.POS
- Support the Sales team in presentations for prospective clients
- Configure SIHOT.POS according to client requirements
- Install SIHOT.POS on site in Germany and abroad
- Conduct training sessions in Germany and abroad
Support
- Respond to customer queries in a timely and accurate way, via phone or email
- Enter client issues in our ticketing system, follow up and close tickets as required
- Analyse and report product malfunctions
- Identify customer needs and help customers use specific features
YOUR PROFILE
- Proven record in hospitality (hotel, restaurant, bar or pub) with several years of working experience in F&B or as a IT/Network technician
- Experience in working SIHOT.POS advantageous
- Hands-on experience with cash register and ordering information system (e.g. Orderman)
- Strong communication skills (via phone, email, in-person) and excellent client service orientation
- A professional, friendly attitude and team spirit
- Excellent organisational skills with an ability to think proactively and prioritise work
- Willingness to travel nationwide and abroad required
- Fluent German and English language skills (both written and verbal)
BENEFITS
![flexible working hours flexible working hours](https://sihot.com/wp-content/uploads/2020/04/flexible-arbeitszeiten.png)
![free fruit and drinks free fruit and drinks](https://sihot.com/wp-content/uploads/2020/04/kostenloses-obst-getraenke.png)
![Company car after 10 years of tenure Company car after 10 years of tenure](https://sihot.com/wp-content/uploads/2020/04/Firmenwagen.png)
![Computer glasses Computer glasses](https://sihot.com/wp-content/uploads/2020/04/Bildschirmarbeitsplatzbrille.png)
![Company events Company events](https://sihot.com/wp-content/uploads/2020/04/Firmenevents.png)
![free gym membership free gym membership](https://sihot.com/wp-content/uploads/2020/04/kostenloses-fitnessstudio.png)
![Employee discounts Employee discounts](https://sihot.com/wp-content/uploads/2020/04/Mitarbeiterrabatte.png)
![Healthy work-life balance Healthy work-life balance](https://sihot.com/wp-content/uploads/2020/04/work-life-balance.png)
![Excellent transport connections Excellent transport connections](https://sihot.com/wp-content/uploads/2020/04/Excellent-transport-connection.png)
![Company pension scheme Company pension scheme](https://sihot.com/wp-content/uploads/2020/04/Company-pension-scheme.png)
![Health schemes Health schemes](https://sihot.com/wp-content/uploads/2020/04/Health-schemes.png)
![Soundly growing company Soundly growing company](https://sihot.com/wp-content/uploads/2020/04/soundly-growing-company.png)
![Attractive vocational education offers Attractive vocational education offers](https://sihot.com/wp-content/uploads/2020/04/vocational-education-offers.png)
![Family-Friendly Family-Friendly](https://sihot.com/wp-content/uploads/2020/04/family-friendly.png)
![Sports activities Sports activities](https://sihot.com/wp-content/uploads/2020/04/Sports-activities.png)
![Staff parking Staff parking](https://sihot.com/wp-content/uploads/2020/04/Staff-parking.png)
APPLY NOW
Sound just like what you’re looking for?
Please send your detailed application together with your salary expectation and your earliest starting date to Mr. Jörg P. Berger, jobs@sihot.com.
Job Features
Job Category | Support |
Funktionsbereich | Support POS |
Standort | Schiffweiler |
Anstellungsart | Full Time |