From one hotelier
to another

a support that understands you

Our support is unique in the industry

Our customer support is unique in the industry. All of our employees have a hotel background. Therefore, they are able to understand your problems better and offer quick and competent solutions. We would never give up our support, it is an substantial part of our brand identity and the way we define our customer service. We are available for you 24 hours a day, 7 days a week at a total of five support locations. Our team speaks English, German, Spanish and Portuguese.

Hotel professionals

Hotel professionals

24 hours 7 days a week

24 hours. 7 days a week

In-house at 5 locations

in four languages

In four languages

24 Stunden Support

Use our support tool:

With Teamviewer as a support tool, you can grant remote access to our employees. Thus you receive better, direct
and personal support.

Contact us directly at the following locations:

Support Germany

Hotline: +49 6821 9646 100
Fax: +49 6821 9646 110

Support Spain

Hotline: +34 963 44 94 00
Fax: +34 963 44 99 08

Support Australia

Support Portugal

Support Brazil

24 hours support

Choose a service

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