Duve and SIHOT integrate to elevate guest experience management worldwide
Duve, a leading guest experience management platform, proudly announces its latest integration with SIHOT, a globally recognized leader in hotel management software. This partnership is set to revolutionize operations for leisure resorts, hotel chains, MICE hotels, and hostels worldwide.
This innovative two-way integration facilitates a seamless and efficient exchange of data between Duve and SIHOT’s systems. The integration is designed to streamline data management for hoteliers, allowing them to devote more time to enhancing guest experiences. By automating the syncing of reservation information from SIHOT to Duve, hoteliers can effortlessly manage and customize each guest’s journey. Furthermore, the integration ensures that any data gathered during a guest’s stay is automatically updated in SIHOT, enriching guest profiles and enabling hoteliers to offer more tailored and memorable experiences.
Jeremy Atlan, Co-Founder & Chief Business Development Manager at Duve, commented on the collaboration: “At Duve, we’re dedicated to expanding our technological capabilities continuously. Integrating with SIHOT, a respected and established PMS in the hospitality industry, is a leap forward in our journey to empower hoteliers with a dynamic platform that elevates guest experiences to unprecedented levels.”
Maria Santoro, Partnership Manager at SIHOT, added about the partnership: “The digitalization of the guest journey is a critical aspect for hoteliers willing to enhance guest satisfaction, keep competitive, and increase revenue. Duve offers an advanced suite of tools that allow hoteliers to achieve this goal effectively. Thanks to the seamless integration, the real-time synchronization of data between Duve and SIHOT is always guaranteed, providing hoteliers with access to accurate information during the whole guest journey.”
About SIHOT
SIHOT (www.sihot.com) is one of the leading, privately-held modular hotel management software systems designed for leisure resorts, hotel chains, mice hotels, camping, and hostels. The SIHOT hotel management platform covers all operational processes with full customisation, offering a highly qualitative and complete property management solution. Established in 1986, SIHOT Group – including hardware solutions provider Addipos – employs around 250 people at 11 global locations with SIHOT used in around 3,500 top hotels worldwide. Among SIHOT’s global customers include Accor, Best Western Hotels & Resorts, Motel One, FTI Group, Wyndham Hotels & Resorts, Meininger Hotels, MantraHotels and Collegium Glashütten Zentrum für Kommunikation GmbH.
About Duve
Duve is revolutionizing guest experience by offering a truly personalized guest experience suite. Duve helps hoteliers create a tailored and digital journey for each and every guest – from online check-in flows that meet the exact needs of each guest, to a web-based guest app with relevant content in the guests’ native language, to personalized upsells that increase revenue potential and satisfaction of each guest. By partnering with more than 150 integration partners, across all major PMS’s, OTA’s, PSP’s, Digital Key providers and 3rd-party vendors, Duve helps transform the way guest experience is provided at thousands of hotels or vacation rentals around the world. Visit our website at www.duve.com to learn more.