Hotel and event management combined
in one software
Events for corporate accounts
Why MICE hotels use SIHOT:
Creation of room plans
Multi-Property: Capacity check in several hotels at the same time
Hotel and event management in
With the optional event management module, SIHOT.C&B, you can integrate event management into your PMS. This way you don’t need to switch back and forth between two systems and can easily book rooms and events at the same time.
Offers, bookings, planning, bookkeeping and forecasts are handled collectively in one system. The cross-departmental use of one solution optimizes the collaboration between different teams. When booking an event, you can configure the system to fit your business. Conference or U-shaped seating, decoration, preparation, event equipment, open or exclusive occupancy. The possibilities are unlimited.
The price information shows you the current calculation for each reservation and the automatically generated event agreement quickly let’s you achieve the closure of the contract. All contract documents can be saved directly within the event booking.
MICE hotels that trust in us:
Customer success story
Collegium Glashütten – Zentrum für Kommunikation and SIHOT
The software showed a high degree of customization in order to specifically address our needs
Event experiences that your corporate accounts will not forget
MICE Hotels need to be optimally prepared for the handling of corporate customers. Only a PMS with powerful functions can help you to fullfil the requirements of this demanding target group.
Not only smaller events such as conferences, seminars and off-site meetings can be perfectly planned with SIHOT.C&B, but also large events such as award ceremonies or trade fairs where several events with different schedules take place at the same time. With our event managment module you are able to rebook rooms, move entire events or copy them to another appointment with only one click. The function sheet for an event is automatically generated and forwarded to the involved hotel departments. Even if numerous events take place in one day, your team keeps a clear head and can offer excellent service.
Large numbers of people can also be controlled perfectly by the system. Transfer guest data automatically by simply importing rooming lists into the system. Booking adjustments are automatically transferred to all guests in the same booking after a single change in the main booking. You can also benefit from hassle-free and quick group check-ins and check-outs. The check-in for example, can be carried out conveniently with only one click.
Optimize your event sales
Our sales and customer relationship management functions, are tailored to MICE hotels and enables the sales department to create an excellent service.
Customer Relationship Management – Lay the foundation for optimal service by actively managing customer contact:
- Customer and contact management: contact documentation, identification of sales opportunities and follow-up reminders
- Account management: define leads and contacts
- Performance increase: Precise specifications per account and employee ensure comparison with past results
- Customer segmentation: who is the customer? Document, among other things, demographics, preferences or interests
- BI: Comprehensive sales and occupancy forecasts
Budget management: Create detailed budgets for your customers and evaluate them through ad hoc reporting.
Campaign management: You can assign each customer contact to a specific project and thus keep an overview of the progress and success of the marketing activities.