Guests to benefit from quick and streamlined check-in process with instant access to their hotel reservation details on their mobile device
SIHOT, one of the leading hotel management systems, has digitalised booking information, enabling guests to add hotel reservations to their Apple or Google Wallets.
Using a QR code in the digitalised hotel reservation, guests benefit from a more seamless digital experience at check-in. With instant access to booking information on their mobile device and smooth integration with existing SIHOT products – SIHOT.PMS, SIHOT.WEB, SIHOT.KIOSK and SIHOT.GO! – the digitalised reservation confirmation simplifies guest identification on self-service terminals and at the front desk.
Providing convenience to guests with all travel details easily accessible on their phones, thanks to Google or Apple Wallets, this development aligns with the digital transformation of hospitality by improving operational efficiency while enhancing guest communication. Using cutting-edge technology for a modern guest experience, hotels can quickly access guest information throughout their stay, and ensure they have captured all the guest data required to be compliant with regional regulations.
Carsten Wernet, Chief Executive of SIHOT said, “We want to further improve the guest experience – we all know how frustrating and tedious it can be to have to wade through hundreds of emails to find that one booking confirmation. Through Apple or Google Wallet, we provide instant access to their reservation information, enabling hotels to facilitate quick check-ins from the front desk or with our automated self-service systems. With this information easily at hand, this will also cut queues on arrival without having to wait for guests to find their booking confirmation details.”
While the reservation confirmations facilitate key replacement on self-service check-in kiosks, guests will still be required to provide all relevant information to fulfil their stay.
For more information contact SIHOT or visit www.sihot.com
About SIHOT:
SIHOT (www.sihot.com) is one of the leading, privately-held modular hotel management software systems designed for leisure resorts, hotel chains, mice hotels, camping and hostels. The SIHOT hotel management platform built for hoteliers covers all operational processes with full customisation, offering a highly qualitative and complete property management solution. Established in 1986, SIHOT Group – including hardware solutions provider Addipos – employs around 250 people at 11 global locations with SIHOT used in around 3,500 top hotels worldwide. Among SIHOT’s global customers include Accor, Best Western Hotels & Resorts, Motel One, Wyndham Hotels & Resorts and Meininger Hotels.