How to be the chosen one: the importance of guest reviews

How to be the chosen one: the importance of guest reviews

Competition is fierce when it comes to securing hotel bookings, and guest reviews can make or break a prospective guest’s booking decision. Enabling guests to leave reviews should be a core strategy for hotels. Influencing guests to choose your hotel over countless...
TIPS FOR HOTELIERS TO IMPROVE EFFICIENCIES

TIPS FOR HOTELIERS TO IMPROVE EFFICIENCIES

Streamlining operations, leveraging technology, and fostering a collaborative work culture can help hoteliers enhance their business without compromising on guest satisfaction. Improving efficiencies in hotels are a balancing act – go too hard, too fast and...
SIHOT’s 2024 Hospitality Trends

SIHOT’s 2024 Hospitality Trends

Stay on top of the trends impacting guest experiences and hotel operations to continually improve hotel business performance.  As we end one year and start another, there’s always hype around what will come next. We’ve delved into numerous travel and hospitality...