GUBSE AG – LOCATION BERLIN, GERMANY
We’ve been developing our product suite SIHOT since 1986 and our hotel management software runs in more than 3.500 hotels worldwide. Our offices with a total of 200 employees are located in Berlin, in Valencia, Lisbon, Cardiff, Sao Paulo and Australia’s Gold Coast.
Become part of an international corporation and look forward to new challenges! At our district office in Berlin, Germany, an exciting opportunity has arisen for a passionate hotel industry professional.
YOUR TASKS
Installation and Training
- Look after national and international clients using SIHOT
- Supporting the Sales team in presentations for prospective clients
- Install SIHOT at new clients
- Conduct training sessions
Support
- Respond to customer queries in a timely and accurate way, via phone or email
- Enter client issues in our ticketing system, follow up and close tickets as required
- Analyse and report product malfunctions
- Identify customer needs and help customers use specific features
YOUR PROFILE
- Proven record in the hotel industry with several years of working experience in different positions, preferably with a strong background in Front Office operations
- Experience in working SIHOT advantageous
- Willingness to travel nationwide and abroad required
- Strong communication skills (via phone, email, in-person) and excellent client service orientation with a professional, friendly attitude
- Fluent German (both written and verbal)
- Excellent organisational skills with an ability to think proactively and prioritise work
BENEFITS
![flexible working hours flexible working hours](https://sihot.com/wp-content/uploads/2020/04/flexible-arbeitszeiten.png)
![free fruit and drinks free fruit and drinks](https://sihot.com/wp-content/uploads/2020/04/kostenloses-obst-getraenke.png)
![Company car after 10 years of tenure Company car after 10 years of tenure](https://sihot.com/wp-content/uploads/2020/04/Firmenwagen.png)
![Computer glasses Computer glasses](https://sihot.com/wp-content/uploads/2020/04/Bildschirmarbeitsplatzbrille.png)
![Company events Company events](https://sihot.com/wp-content/uploads/2020/04/Firmenevents.png)
![Employee discounts Employee discounts](https://sihot.com/wp-content/uploads/2020/04/Mitarbeiterrabatte.png)
![Healthy work-life balance Healthy work-life balance](https://sihot.com/wp-content/uploads/2020/04/work-life-balance.png)
![Excellent transport connections Excellent transport connections](https://sihot.com/wp-content/uploads/2020/04/Excellent-transport-connection.png)
![Company pension scheme Company pension scheme](https://sihot.com/wp-content/uploads/2020/04/Company-pension-scheme.png)
![Health schemes Health schemes](https://sihot.com/wp-content/uploads/2020/04/Health-schemes.png)
![Soundly growing company Soundly growing company](https://sihot.com/wp-content/uploads/2020/04/soundly-growing-company.png)
![Attractive vocational education offers Attractive vocational education offers](https://sihot.com/wp-content/uploads/2020/04/vocational-education-offers.png)
![Family-Friendly Family-Friendly](https://sihot.com/wp-content/uploads/2020/04/family-friendly.png)
![Sports-activities Sports-activities](https://sihot.com/wp-content/uploads/2020/04/Sports-activities.png)
APPLY NOW
Sound just like what you’re looking for?
Please send your detailed application together with your salary expectation and your earliest starting date to Mr. Jörg P. Berger, jobs@sihot.com.
Job Features
Job Category | Support |
Work Area | Installation, Training and Support |
Location | Berlin |
Employment Type | Full Time |