Central Solutions for a Global Environment
Central reservation offices have evolved to become “one-stop-shops” not only for individual guests, but also for wholesalers, tour operators and travel agents. Each client requires a unique approach and special handling. SIHOT.CRS supports this approach by providing elaborate functions and powerful information tools designed by industry specialists to increase operational and management control under these particular circumstances.
As an add-on to SIHOT.CM and SIHOT.MPE, SIHOT.CRS does not only provide the same data pool to all properties and the head office, it also allows for the central reservations to act as a booking channel producing its own revenue with commissions and services offered to the properties.
The availability of up-to-the-minute data is very vital for the central reservations office and the properties alike. SIHOT.CRS offers many of tools to ensure that communication between the two is immediate, effective and to the point.
Central Reservation Services
Central Reservations' Commission
Maximum Commission Rate
Commission accounts keep track of a travel agents entitlements, assuming that the agent deducts the commission due from the guest’s payment. Alternatively, commissions can be handled manually or they can be calculated automatically with the guest’s invoice. The automated settlement process includes pay-outs to city ledger and paying out commissions due.