Global hotel management system provider shares its 2022 plans
SIHOT – one of the leading, modular hotel management software systems designed for leisure resorts, hotel chains, MICE hotels, and hostels – has shared its plans for 2022 as it focuses on regional growth and tailoring the user interface to specific job functions and hotel categories.
The Germany-based company with over 3,500 hotel customers worldwide is furthering investment in its regional offices. Its plans include the expansion of its local sales team in Austria and diversifying regional integration capabilities with technology providers and distribution channels. SIHOT will also open a local customer support centre in Turkey to support hotel teams in harnessing the power of the SIHOT hotel management system by automating and digitalising hotel operations, revenue and the guest journey.
The central product focus in 2022 is the evolution of the user interface experience to support cross-functional hotel teams and departmental objectives. In an effort to tailor the usability of its platform across a diverse client-base, SIHOT is addressing challenges in staff shortages and training to meet core functionality requirements by hotel category accompanied with role-based screen design to enable better usability by hotel teams.
SIHOT’s highly customisable modular platform will continue to expand the range of its own additional applications and third party integrations for hotels to create a bespoke property ecosystem. With the ongoing transition to SaaS cloud-based systems, SIHOT will be increasing investment in Cloud-native deployments for hotels .
“The last two years has highlighted the need for a fully customisable centralised platform for hospitality businesses to develop a tailored tech stack with customised user interfaces to maximise usage,” said Carsten Wernet, Chief Executive, SIHOT. “SIHOT has always invested in providing applications and tools alongside offering integrations to preferred third party technologies. With the need for greater flexibility we reimagined our integrations and partner programmes to provide more immediate and seamless access to data, while developing Cloud capabilities. We also recognise the importance of adapting the user interface to address challenges in training and usability particularly as the industry struggles with staff shortages and the need for improving efficiencies. We’re committed to being a real partner to our customers, providing a higher level of service and solutions to their technology requirements across our regions.”
During 2021, SIHOT expanded its offices in Portugal, Spain and Australia, launched its hotel Integration Finder and vendor Partner Programme, as well as released new products including SIHOT.KIOSK and SIHOT.INSIGHTS.
About SIHOT
SIHOT from GUBSE AG is one of the leading, modular hotel management software systems designed for leisure resorts, hotel chains, mice hotels and hostels. The SIHOT hotel management platform covers all operational processes with full customization, offering a highly qualitative and complete property management solution.
The SIHOT product portfolio includes a comprehensive property management system (PMS), hotel booking engine, point of sale (POS) system, and event management (C&B) platform. SIHOT is a modular suite which can be fully integrated, or managed as standalone systems in the cloud as a SaaS, with complementary mobile management apps or onsite.
Established in 1986, GUBSE AG employs around 200 people at seven global locations with SIHOT used in around 3,500 top hotels worldwide. Among SIHOT’s global customers include Best Western Hotels & Resorts, Motel One, FTI Group, Wyndham Hotels & Resorts, Meininger Hotels, Mantra hotels resorts and apartments, Alannia Resorts and Collegium Glashütten Zentrum für Kommunikation GmbH.