Unlocking success: How hotel KPIs and SIHOT.INSIGHTS propel business performance
Delve into the world of KPIs and understand how business intelligence tools steer hoteliers towards greater success. Hoteliers navigate a complex web of challenges and opportunities on a daily basis. Amidst this dynamic environment, Key Performance Indicators (KPIs)...
Chatbots – how to improve communication with your guests
Reduce pressures on your staff while providing personalised and informative customer service to your guests 365/24/7. Chatbots are becoming commonplace across the digital landscape, deployed on websites, in chat applications, social media platforms, voice-enabled...
Thermenhotels Gastein director joins SIHOT to lead Austria
Harald Köhler to spearhead Austrian market growth for hotel management software company SIHOT has appointed former Thermenhotels Gastein Hotel Director, Harald Köhler to join its Austrian team to drive growth in the country. With over 35 years’ hotel and hospitality...