The SIHOT Blog

When hotels find the right Property Management System (PMS), it’s a game-changer for efficiency. But finding a PMS that scales effectively for hotel chains requires a different approach altogether. Here are the key functionalities you need to look out for.

A Property Management System (PMS) helps hotels make significant cost and time savings, but only if it’s implemented efficiently. So how can you squeeze the maximum value from your PMS? There are three key areas to focus on.

The power of collaborating is well known across industries. In hotel technology, drawing on the expertise and strengths of partners can deliver robust 360-degree solutions. But which tech integrations should hotels be focusing on to thrive?

The boutique hotel market is booming, driven by the increasing guest demand for unique and personalised experiences. But if you’re a hotelier in the rising boutique hotel niche, how can you stay competitive and maximise your share of the market? 

Whether it’s basic booking systems or a tech-first approach to every single guest interaction – pretty much every hotel in the world is now using some digital tools to operate. There’s really no way to escape the power of hotel technology as we look towards 2025. But...

The AI opportunities for hospitality are immense. In a sector that thrives on delivering exceptional customer service, personalised experiences and slick operations, AI has a transformative potential. Here’s a closer look at how AI could be woven into the property management system (PMS) of the future.

Cyber threats make hoteliers very nervous. With increasing reliance on a whole structure of interconnected technology, and major compromises being regularly reported by even the largest hotel groups, it’s right to be concerned. From the security boost of cloud-based Hotel Management Software to crafting robust cybersecurity policies, here’s how to protect your hotel software from hacking.

Throughout the customer journey, your hotel is battling fierce competition. From securing bookings and creating a memorable stay, to winning guest loyalty – meaningfully engaging with customers at every touch point is tough. So how can technology help to give you the competitive edge you need?

Technology is helping to digitalise many processes for hotels. Whether it’s sending automated emails to customers, collecting payments, or another important process – we all know this kind of efficiency is something hotels desperately need. But how exactly do hotel staff themselves benefit from hotel software?

Hotels rely on a property management system (PMS) to seamlessly manage many aspects of their operations. Amid a climate of staff shortages, competition and rising guest expectations, the PMS is an integral part of hotel management. But what are the features of a must have all-in-one PMS for you to make the best choice for your hotel? Here are the 10 key features you need.

For years now, hotels have been operating with dwindling staff numbers and increasing administration. When more pressure falls on fewer people, this can further contribute to high staff turnover. But technology has the potential to work harder for your hotel, easing the pressure on your colleagues, and improving the hotel experience for both staff and guests.

Targeted, audience-focused room rates that drive bookings are central to the success of a hotel. But how do you pinpoint the right rate for a specific scenario? Technology can handle the data crunching side of this, enabling hotels to benefit from more competitive visibility across the marketplace.