The SIHOT Blog

Authenticity, sustainability and experiences dominate guest expectations. But how can hotels meet the wishes of today’s travellers? Aiming to please is the purpose of the hospitality industry. But in today’s world - where guest expectations are so widely varied - what...

Competition is fierce when it comes to securing hotel bookings, and guest reviews can make or break a prospective guest’s booking decision. Enabling guests to leave reviews should be a core strategy for hotels.

Streamlining operations, leveraging technology, and fostering a collaborative work culture can help hoteliers enhance their business without compromising on guest satisfaction.

How new PMS technology is reducing pressure on front desk teams and providing better guest experiences.

Delve into the world of KPIs and understand how business intelligence tools steer hoteliers towards greater success.

Reduce pressures on your staff while providing personalised and informative customer service to your guests 365/24/7

Operational efficiency is vital – and housekeeping apps enable staff to be more productive and focus on quality service delivery without time-intensive administrative processes.

Implementing personalisation techniques, powered by technology, can elevate your hotel to even greater customer service levels. In the competitive landscape of the hospitality industry, providing a stellar guest experience is vital for hotels striving to stand out....

Lower costs. Less hardware. More flexibility. A Cloud-based SaaS PMS modernises your hotel operations, processes and guest experiences.

Understanding your guests, providing a compelling value proposition, and being savvy about your operations can help a hotel beat their competitors in the race to secure strong occupancy at a good price.

Stay on top of the trends impacting guest experiences and hotel operations to continually improve hotel business performance.

As guest expectations evolve, we look at how hoteliers can foster a meaningful relationship with their guests