HEALTH AND WELLNESS TRAVEL IS BOOMING: HOW CAN YOUR PMS HELP?

HEALTH AND WELLNESS TRAVEL IS BOOMING: HOW CAN YOUR PMS HELP?

Travellers are increasingly focused on integrating health and wellness elements into their trips. This is more than just a passing trend – it’s a flourishing strand of hospitality that hotels are working hard to deeply embed in their offering. So how can a property...
GUEST EXPERIENCE: HOW TO MAKE IT UNFORGETTABLE

GUEST EXPERIENCE: HOW TO MAKE IT UNFORGETTABLE

Hospitality is a people business – and that’s exactly why we’re all so obsessed with guest experience. But how do you explore what a great guest experience really means? When you dive below the surface, how do you understand all the nuances of what it takes for guests...