A PMS is the digital heart of your property. Does yours help deliver digital efficiencies and provide the digital experience your guests expect from a luxury hotel? A hotel’s PMS may be hidden from the view of guests, but they’re the crux of providing exceptional...
The hospitality industry can utilise AI in numerous ways to improve guest digital experiences, enhance guest satisfaction and drive overall hotel performance. AI is expected to double annual economic growth rates. We look at some key areas where hoteliers can make the...
Leading hotel management system collaboration with digital guest journey specialist leads to rapid deployment of digital guest technology SIHOT, a leading hotel modular management system, and Hotelbird, the German market leader of digital guest journey services, are...
The dark clouds of inflation and high flight prices aren’t dampening the outlook for a successful Summer. Discover how you can drive late bookings to capitalise on the seasonal rush. Despite the gloomy global financial outlook and reports of widespread industrial...
When used as part of a wider tech stack, a CRM can help hotels build relationships and deliver exceptional customer service. A customer relationship manager (CRM) is a vital tool for hotels when integrated with your wider technology stack. Pulling data from a property...