Chatbots – how to improve communication with your guests
Reduce pressures on your staff while providing personalised and informative customer service to your guests 365/24/7. Chatbots are becoming commonplace across the digital landscape, deployed on websites, in chat applications, social media platforms, voice-enabled...
Thermenhotels Gastein director joins SIHOT to lead Austria
Harald Köhler to spearhead Austrian market growth for hotel management software company SIHOT has appointed former Thermenhotels Gastein Hotel Director, Harald Köhler to join its Austrian team to drive growth in the country. With over 35 years’ hotel and hospitality...
Enhancing guest experience: The power of personalisation in hotel technology
Implementing personalisation techniques, powered by technology, can elevate your hotel to even greater customer service levels. In the competitive landscape of the hospitality industry, providing a stellar guest experience is vital for hotels striving to stand out....