Blog

Is restaurant scalping to blame? “No-shows” are costing hospitality businesses a lot of money. Tables get booked up, food supplies are ordered, and staff are added to the rota. And then tables go empty. How technology can help to mitigate some of the risks.

The hostel sector is experiencing significant growth, driven by evolving preferences among travellers whose priorities are shifting. But what can a property management system (PMS) do to support the efficient running of hostels?

With the trend towards direct hotel bookings picking up with some pace, many hotels are wondering how to ramp up their direct booking strategies. Your property management system (PMS) is a critical place to start.

Every hotel wants more revenue. But finding ways to engage with guests and develop the perfect offers to increase revenue can be tough. By diving a little deeper into property management system (PMS) analytics, hoteliers can understand more about their guests and how to reach them more effectively.

Travellers are increasingly focused on integrating health and wellness elements into their trips. This is more than just a passing trend – it’s a flourishing strand of hospitality that hotels are working hard to deeply embed in their offering. So how can a property management system (PMS) support this?

Hospitality is a people business – and that’s exactly why we’re all so obsessed with guest experience. But how do you explore what a great guest experience really means? When you dive below the surface, how do you understand all the nuances of what it takes for guests to have a positive experience at your hotel? Here’s all you need to know.

Hotels collect a huge amount of data and information, simply through standard day-to-day operations. There’s information about guests and their preferences, all the orders processed through F&B outlets, constantly shifting revenue information, the performance of marketing campaigns, plus more. So how do you make sense of it all?

Self-service technology is changing many industries, sectors, and businesses. And the hotel world is one area where the benefits are particularly noticeable.

When hotels find the right Property Management System (PMS), it’s a game-changer for efficiency. But finding a PMS that scales effectively for hotel chains requires a different approach altogether. Here are the key functionalities you need to look out for.

A Property Management System (PMS) helps hotels make significant cost and time savings, but only if it’s implemented efficiently. So how can you squeeze the maximum value from your PMS? There are three key areas to focus on.