Omnichannel payments in hospitality

Omnichannel payments in hospitality

How to enhance customer engagement, guest payment models – in collaboration with Worldline The industry is facing three massive challenges: 1) low-occupancy levels; 2) understaffing; and, 3) increased guest standards. Guests are returning to hotels with more...
Hospitality needs to join the contactless revolution

Hospitality needs to join the contactless revolution

Why hospitality has to adapt to tech savvy guestsdemanding flexibility An explosion of new payment apps and options is transforming how customers like to pay. The world of payments was traditionally controlled by banks but new players and modes of payments have opened...
Growth of the hospitality industry

Growth of the hospitality industry

Ensure your property continues to evolve In the last 20 years the hospitality industry has evolved and grown more than in possibly any other period of its history. A bold claim perhaps but with the rise of global brands, concept hotels, growth of the hostel market,...
Technology amidst staff shortages

Technology amidst staff shortages

How smart hoteliers are turning to technology to manage the recruitment crisis The hospitality industry has struggled with staff shortages for years. But the recruitment crisis is now a whole lot worse all over Europe, the UK and the US. Driven by the pandemic,...