HOLIDAY HOTELS THAT GIVE GUESTS THE PERFECT CHRISTMAS
The festive season is a wonderful opportunity to showcase your hotel. It’s even better if you can harness customer data to tailor marketing. All a hotelier wants for Christmas is full occupancy and a busy restaurant. So how can you appeal to guests during the festive...
Why hackers target smart rooms
With so many IoT devices connected to the internet and hotel servers, hackers will exploit weak points unless hotels take extra care The proliferation of data in smart hotels has made security an even greater concern for hoteliers. Skilled hackers have always...
Omnichannel payments in hospitality
How to enhance customer engagement, guest payment models – in collaboration with Worldline The industry is facing three massive challenges: 1) low-occupancy levels; 2) understaffing; and, 3) increased guest standards. Guests are returning to hotels with more...