Why hackers target smart rooms
With so many IoT devices connected to the internet and hotel servers, hackers will exploit weak points unless hotels take extra care The proliferation of data in smart hotels has made security an even greater concern for hoteliers. Skilled hackers have always...
Omnichannel payments in hospitality
How to enhance customer engagement, guest payment models – in collaboration with Worldline The industry is facing three massive challenges: 1) low-occupancy levels; 2) understaffing; and, 3) increased guest standards. Guests are returning to hotels with more...
Hospitality needs to join the contactless revolution
Why hospitality has to adapt to tech savvy guestsdemanding flexibility An explosion of new payment apps and options is transforming how customers like to pay. The world of payments was traditionally controlled by banks but new players and modes of payments have opened...