Make more from MICE business
Meetings, incentives, conferences and events are big business for the hospitality industry, offering high-value repeat business while also connecting with a large traveller audience The world of Meetings, Incentives, Conferences and Events is returning following an...
The importance of loyalty programmes in hotels
Understanding your guests is key in encouraging repeat bookings and maximising revenue. Loyalty and rewards schemes can help hotels build long-term relationships with guests Reward schemes. Loyalty programmes. Membership plans. However you label it, a loyalty scheme...
How to reduce your operational costs with technology
Global inflation, supply chain challenges, and increased staffing and energy costs are pushing operational costs up and hitting hotel profitability. Hotels can reduce the impact by utilising the right technology systems including introducing automation to control...