Global inflation, supply chain challenges, and increased staffing and energy costs are pushing operational costs up and hitting hotel profitability. Hotels can reduce the impact by utilising the right technology systems including introducing automation to control...
Upselling helps boost a hotel’s revenue. The art of encouraging guests to enhance their stay experience no longer relies solely on your in-house staff; technology is helping hotels sell everything from room upgrades and in-room amenities to additional services such as...
A PMS is the digital heart of your property. Does yours help deliver digital efficiencies and provide the digital experience your guests expect from a luxury hotel? A hotel’s PMS may be hidden from the view of guests, but they’re the crux of providing exceptional...
The hospitality industry can utilise AI in numerous ways to improve guest digital experiences, enhance guest satisfaction and drive overall hotel performance. AI is expected to double annual economic growth rates. We look at some key areas where hoteliers can make the...
The dark clouds of inflation and high flight prices aren’t dampening the outlook for a successful Summer. Discover how you can drive late bookings to capitalise on the seasonal rush. Despite the gloomy global financial outlook and reports of widespread industrial...
