Where AI is making an impact in hotels
The hospitality industry can utilise AI in numerous ways to improve guest digital experiences, enhance guest satisfaction and drive overall hotel performance. AI is expected to double annual economic growth rates. We look at some key areas where hoteliers can make the...
Make summer extra sunny: how hotels can boost bookings for Summer 2023
The dark clouds of inflation and high flight prices aren’t dampening the outlook for a successful Summer. Discover how you can drive late bookings to capitalise on the seasonal rush. Despite the gloomy global financial outlook and reports of widespread industrial...
CREATING THE PERFECT TECH STACK FOR YOUR HOTEL: BUILDING GUEST RELATIONSHIPS WITH A CRM
When used as part of a wider tech stack, a CRM can help hotels build relationships and deliver exceptional customer service. A customer relationship manager (CRM) is a vital tool for hotels when integrated with your wider technology stack. Pulling data from a property...