Why hackers target smart rooms

Why hackers target smart rooms

With so many IoT devices connected to the internet and hotel servers, hackers will exploit weak points unless hotels take extra care The proliferation of data in smart hotels has made security an even greater concern for hoteliers. Skilled hackers have always...
Omnichannel payments in hospitality

Omnichannel payments in hospitality

How to enhance customer engagement, guest payment models – in collaboration with Worldline The industry is facing three massive challenges: 1) low-occupancy levels; 2) understaffing; and, 3) increased guest standards. Guests are returning to hotels with more...
Hospitality needs to join the contactless revolution

Hospitality needs to join the contactless revolution

Why hospitality has to adapt to tech savvy guestsdemanding flexibility An explosion of new payment apps and options is transforming how customers like to pay. The world of payments was traditionally controlled by banks but new players and modes of payments have opened...
Growth of the hospitality industry

Growth of the hospitality industry

Ensure your property continues to evolve In the last 20 years the hospitality industry has evolved and grown more than in possibly any other period of its history. A bold claim perhaps but with the rise of global brands, concept hotels, growth of the hostel market,...
Automation in the hotel industry

Automation in the hotel industry

To what extent can hospitality businesses rely on tech to support staff? Automation has been around for a long time in hospitality. The first automated reservation system was introduced by the Sheraton hotel chain in 1958. But the hotel sector has continually steered...