With each passing year comes new expectations from guests for hotels to deliver unique experiences. As an industry, we need to continually evolve what hospitality means. From a year of catering for pent up demand to a year of reimagining travel: 2023 is set to be the...
Set up and market your hotel to cater for remote workers and digital nomads. How Kora Living is capitalising on this growth market The rise of remote working, powered by technology changes, has led to unprecedented growth in the number of ‘digital nomads’ –...
Metasearch engines allow users to compare hotel prices in one place, making the channel choice easier. According to Google, travellers invest in planning their holidays up to 36 days and more than 40 touch points in several devices. A large part of the OTAs’...
Under pressure from staff shortages, but desperate to take advantage of technological advances, hotels need close customer support when upgrading their systems. But too many tech providers fall short. Customer support is critical when hotels modernise their tech...
Whether high season or a special event, a property management system can boost your hotel’s efficiency and revenue As Easter approaches, hotels start to activate plans for the coming summer season. But today’s travellers are not as bound by high and low seasonality as...
